REFUND POLICY

CONSULTING SERVICE AGREEMENT INTRODUCTION

CLIENT SERVICE AGREEMENT INTRODUCTION

A welcome to RISE YOUR LIGHT, the website/ Site (hereafter “RISE YOUR LIGHT”, “RYL”, “we”, “us”) owned and managed by Anchal Jain Bajaj (hereafter “AJB”, “the Facilitator”), trading as Rise Your Light. Unless specifically and separately agreed in the present agreement or any other similar agreement, this Agreement serves the Client’s (hereafter “you”) and RISE YOUR LIGHT’s relation and further governs the usage of RISE YOUR LIGHT’s services by you. The present agreement also administers the practice of anchaljainbajaj.com and riseyourlight.com (hereafter “the website”) and other affiliated services by you.

We advise and urge earnestly that you please carefully go through the terms of the present agreement. Your express move of enrolling constitutes an acknowledgment that you have read and completely understood the facets, aspects, implications, and effects of the present agreement, and you expressly consent to be obliged by the terms of the present agreement without any restrictions and qualifications.

Because our work is inner work — emotional, energetic and psychological — we ask you to give particular attention to Clause 6 (Health, Wellbeing and Scope of Services) and Clause 13 (Refund).

1. Platform and Services: Introduction

Rise Your Light is a transformation and energy alignment platform for individuals seeking clarity, emotional regulation, nervous system balance, energetic alignment, and aligned personal and professional growth. Our work bridges modern psychology with energy sciences through the proprietary MEPSEI Method™ and MEPSEI Alignment Code™, which works across six layers — Mind, Emotion, Physical Body, Spiritual Purpose, Energy, and Identity. Rise Your Light envisages equipping individuals with structured frameworks, guided practices, and sustained support to move from inner chaos to clarity, stability, and aligned success, through the emphatic assistance of our recorded modules, live sessions, healing courses, and community that we leave at the disposal of our Clients for accruing maximum benefit for themselves and their lives.

The FACILITATOR shall utilize her best efforts to provide for the CLIENT professional guidance, frameworks, practices, and personalised reflection based on her training, experience, and tried and proven methodology. The CLIENT understands that all guidance, practices, and recommendations made by the FACILITATOR are purely advisory and educational in nature, and that the CLIENT must exercise the CLIENT’S independent judgment about the application of those recommendations to their life, health, relationships, career, finances, or business.

2. Deliverables: As a part of the Agreement, the Client will have access to the following, depending upon the programme enrolled into:

2.1. MEPSEI Alignment Journey™ (6 months): Phase 1 (Months 1–3) — structured recorded learning modules covering the complete MEPSEI framework, released week wise, along with student workbooks and practice sheets. Phase 2 (Months 3–6) — application phase including weekly live group calls, hot seat coaching, guided practices, and access to the private MEPSEI community.

2.2. Energy School / Reiki and Healing Courses: live or recorded teaching sessions, attunements (where applicable), manuals, practice protocols, practical assignments, and certification upon successful completion as per Clause 18 of this Agreement.

2.3. Membership and Continuation Programmes (including the MEPSEI Inner Circle): recurring monthly access to live sessions, community, and released resources, billed and renewed as per Clause 3.

2.4. Masterclasses, Workshops and Events: one-time paid or complimentary live sessions, with replay access provided at our sole discretion and for a limited duration only.

2.5. Sacred by RYL: physical products including crystals, energy tools, and related items, governed additionally by Clause 14 of this Agreement.

2.6. Weekly Live Community Call: Each enrolled CLIENT shall have access to a live community call held online every Tuesday at 6:00 PM IST. These calls are designed to provide additional support, guidance, group healing, and clarity as the CLIENT progresses through the programme, and provide the opportunity to raise queries or share experiences with the Facilitator or an authorised representative of Rise Your Light. Attendance is strongly encouraged but is not compulsory. Joining links shall be shared exclusively with the enrolled CLIENT through the designated official channel, and the CLIENT shall not forward, share, or publish the link.

2.7. That the day, time, frequency, and format of the weekly live community call may be revised, rescheduled, or substituted with a recording at the sole discretion of Rise Your Light, with reasonable prior intimation to the CLIENT wherever practicable. A missed call shall not be rescheduled individually, shall not be treated as a deficiency in service, and shall not entitle the CLIENT to any refund, extension, or compensation.

2.8. Once your batch begins, you will receive week wise modules to assist you in implementing specific practices throughout the week. These recordings will serve as a guide for your process. Each Client will be provided with a comprehensive support system including the weekly live community call, scheduled programme sessions, community access, and a designated support channel for continuous guidance throughout their journey.

2.9. That the CLIENT understands and agrees that should the FACILITATOR be unable to provide the service at the scheduled date, day, and time specified in clauses 2.1, 2.2, and 2.6 of this agreement due to circumstances out of the control of the FACILITATOR, the FACILITATOR will reschedule this service for the CLIENT at the earliest possible time, or a recording shall be made available in its place.

2.10. That we reserve the right to modify the programme content, curriculum sequence, session format, platform, schedule, faculty, material, duration, or any other aspect at any time without prior notice. The CLIENT understands and agrees that such changes may affect the services provided, as outlined in clauses 2.1, 2.2, and 2.6 of this Agreement, and that such modification shall not by itself entitle the CLIENT to any refund.

2.11. That after completing the practices and reflections outlined in the modules, you will be required to email your implementation work to us at support@riseyourlight.com regularly. An application or submission sent in any other way or to another email address is not accepted for consideration by Rise Your Light.

2.12. Duration of sessions, community, content, and recording access to service via the learning portal is strictly as stated at the time of purchase, and shall expire automatically thereafter as per Clause 21.

3. Exchange or Payment, Charges

3.1. That every CLIENT who enrols into the programmes, courses, memberships, or products available on the website has to prepay the amount mentioned on Rise Your Light’s server, and on successfully making the payment, the Client will be provided access to the services of Rise Your Light.

3.2. That all payments for programmes, courses, subscriptions, or products will be made exclusively through [PAYPAL, RAZORPAY, TAGMANGO]. By making a payment through these services, you agree to comply with the terms, conditions, and privacy policies of the respective third-party platforms.

3.3. That the CLIENT’S enrolment in any programme or course will be confirmed only upon successful receipt of full payment, or of the first agreed instalment where a payment plan applies. A confirmation email regarding your payment and enrolment will be sent to the registered email address within 48 working hours of the transaction.

3.4. That the CLIENT shall be solely responsible for any applicable taxes, charges, levies, bank charges, international transaction fees, currency conversion charges, or card surcharges imposed under prevailing laws in connection with the purchase of any programme, course, subscription, or product.

3.5. That in the event that the CLIENT’S payment is declined by their bank, card issuer, or the payment gateway, we are under no obligation to provide them access to any programme or course. In case of a failed transaction where the amount has been deducted but services were not provided, the Client shall send us the intimation with complete transaction details on our registered email id support@riseyourlight.com. Upon verification, the amount will either be adjusted against your enrolment or refunded (if eligible) within 7 to 10 working days.

3.6. That we do not store or have access to the CLIENT’S full payment information, including credit/debit card numbers, CVV, or banking passwords. All sensitive data is securely collected and processed directly by the payment gateway. While we take reasonable precautions to safeguard transactions, we shall not be held liable for any loss or damage arising directly or indirectly from unauthorized access, fraud, or security breaches beyond our reasonable control.

3.7. Fees for all other courses, memberships, workshops, sessions, and products shall be as displayed at the point of purchase. Upon receipt of full payment, the CLIENT will be granted access to the sessions, community, and portal for the duration of the programme period.

3.8. Payment Plans and Instalments: That where a payment plan is offered, the CLIENT remains liable for the full programme fee irrespective of continued participation. Instalments must be paid on the agreed dates. Failure to pay an instalment within 7 days of its due date shall entitle us to suspend access until dues are cleared, and after 15 days, to terminate enrolment without refund of amounts already paid.

3.9. International Clients: That fees may be charged in INR or in the currency displayed at checkout. We are not responsible for exchange rate fluctuations, foreign transaction fees, or losses arising from currency conversion at the time of payment or at the time of any refund. Refunds, where payable, will be processed in the original currency of the transaction and the CLIENT shall bear any conversion loss.

3.10. Please note that the GST shall be applicable as per statutory guidelines. Where the CLIENT is required to deduct tax at source, the CLIENT shall furnish the applicable certificate within the statutory timeline.

4. Registration Procedures, Processes, Usage, and Functioning of the Site/Website

Rise Your Light provides an intuitive setup for the Client to apply for various programmes available on the website. The Procedure involves the client:

4.1. Visiting the Website or enquiring on online platforms, attending a masterclass or preview session to get a better idea of the services offered, and if interested, applying for or booking a clarity call, which is offered for providing important details of the Client.

4.2. The CLIENT receives a consultation or clarity call from Anchal Jain Bajaj or an authorised team member at his/her desired time and the availability of our team.

4.3. The Client can enrol in the programme and secure his/her seat. Where a seat booking applies, he/she is required to pay a registration fee of ₹[INSERT AMOUNT]/- INR. The remaining payment needs to be completed within the next [INSERT] days to confirm his/her enrolment in the batch.

4.4. If the payment will not be completed as specified in clauses 3.5 above and 4.3 above of this policy, we reserve the right to release the seat and terminate your registration/enrolment whereby the Client waives off his/her right to claim refund of the registration fees. Any grievance or request for delayed payment can only be requested within 3 days of making the registration fees.

4.5. The CLIENT shall provide the required documentation and information within seven (7) days from the date of the relevant request made by Rise Your Light, via official mail of Rise Your Light i.e. support@riseyourlight.com.

4.6. The Client has the right to make changes to their personal data at any time by sending a corresponding request to Rise Your Light’s email: support@riseyourlight.com, and Rise Your Light has the right at any time to edit or delete inaccurate and/or irrelevant data provided by the Client.

4.7. Enrolment is strictly personal and non-transferable. Access credentials, joining links, recordings, and materials are issued to the CLIENT alone. Sharing a link, screen sharing a live session, permitting an unauthorised person to attend, or allowing additional participants is strictly prohibited which may result in termination of access without refund and breach of confidential data with punitive consequences.

4.8. Once the batch starts and the CLIENT receives portal access, he/she will be given weekly practices, reflections, or assignments that must be completed and submitted on time. Our team will review the same. If he/she has been assigned any work to implement, it must be completed and emailed to us at support@riseyourlight.com within a specific time frame. An application sent in any other way or to another email address is not accepted for consideration by Rise Your Light.

4.9. The Rise Your Light community is a group exclusive to the enrolled Clients of Rise Your Light. After making the complete payment, the CLIENT will be added to this private group and shall abide by the community guidelines set out in Clause 8.

4.10. All official communication shall be conducted via email support@riseyourlight.com. If the CLIENT requires leave during the programme period, they must inform Rise Your Light in advance by emailing support@riseyourlight.com.

4.11. In the event that a CLIENT is unable to attend or avail the programme after purchase due to unavoidable circumstances, we may, at our sole discretion, allow the CLIENT to defer participation and be enrolled in the next available batch. Upon the CLIENT’S written request made during the original validity, access to the programme materials will be paused and may be reactivated for the balance period after deducting the time period for which the programme was active. However, such a request must be made within 6 months from the original date of enrolment or purchase. Only one deferral request will be considered per CLIENT. No deferral or access extension requests will be entertained after the original validity period, under any circumstances.

4.12. We are committed to maintaining the performance and reliability of our services. In the event of a technical glitch or issue, our support team will acknowledge and respond to the report within 48 working hours of notification. We aim to resolve the issue within a further 48 working hours from the time it is reported, subject to the nature and complexity of the issue.

4.13. Recording of sessions: The CLIENT shall not record, screenshot, screen capture, transcribe, or reproduce any live session, hot seat coaching, attunement, guided practice, or community discussion without our prior written consent.

4.14. Live group sessions may be recorded by us for the benefit of enrolled Clients. By attending, the CLIENT consents to being recorded. A CLIENT who does not wish to appear on a recording may keep their camera off and refrain from speaking, or may request that their portion be edited out, subject to technical feasibility.

Note: The Procedure mentioned above may differ depending on the convenience of Rise Your Light or other factors like changes in the framework of the website, a non-functioning database server, or unavailability of Rise Your Light’s personnel.

It is also made clear that Clients will not be given any liberty to contact Anchal Jain Bajaj or any team member via personal message, phone call, or any other mode of direct communication without prior appointment or notice for seeking support. The Protocol for seeking support will be given and explained before joining the programme through a consultation call. Therefore, any support outside the rigid protocol and the given platforms would not be entertained. Also, no request for physical confrontation or meeting with any Rise Your Light team member outside scheduled programme activity will be acknowledged or allowed.

Rise Your Light does not warrant that the website or any of its functions will be uninterrupted or error-free, that defects will be corrected, or that any part of this site, including community boards or the servers that make it available, are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of the site or materials on this site or on third-party sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

5. Prohibited conduct on the Website

Users of the website agree not to engage in any of the following prohibited activities:

5.1. Restrict, inhibit, or interfere with any other user’s ability to use and enjoy the website, portal, or community.

5.2. Use the portal to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.

5.3. Interfere with or disrupt any servers or networks used to provide the website or its features, or fail to comply with any requirements, procedures, policies, or regulations of networks connected to the Site.

5.4. Use the portal to instigate, encourage, or engage in illegal activities, or to cause injury or damage to any person or property.

5.5. Gain or attempt to gain unauthorized access to the portal, or to any accounts, computer systems, or networks connected to the portal, through hacking, password mining, or any other unlawful means.

5.6. Attempt to obtain any materials or information through means not intentionally made available or provided through the portal.

5.7. Post or transmit any content that is unlawful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, pornographic, profane, casteist, communal, or otherwise indecent, including content that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law.

5.8. Post or transmit any content that infringes upon the rights of others, including but not limited to intellectual property rights, privacy rights, or publicity rights, without first obtaining appropriate permission from the rightful owner.

5.9. Post or transmit any content containing viruses, malware, or any other harmful or disruptive components.

5.10. Post, transmit, or otherwise exploit any content, recording, framework, or material from the portal for commercial purposes without prior written authorization, or include advertising of any kind.

5.11. Use the portal or community to advertise or solicit the sale or purchase of products or services, to recruit or network commercially, or request donations, without the express written consent of Rise Your Light.

5.12. Collect or harvest email addresses, phone numbers, or other personal information posted by other users of the portal for marketing or other unauthorized purposes.

5.13. Offer diagnosis, medical opinion, legal advice, or unsolicited counselling to other Clients within the community, or represent oneself as a certified MEPSEI or Rise Your Light practitioner without having completed the applicable certification.

6. Health, Wellbeing and Scope of Services

This clause is fundamental to the present agreement and the CLIENT is requested to read it with particular care.

6.1. That our programmes, sessions, healing modalities, energy work, and coaching are educational, developmental, and complementary in nature. They are NOT a substitute for medical, psychiatric, psychological, psychotherapeutic, legal, or financial advice, diagnosis, or treatment.

6.2. That Anchal Jain Bajaj does not diagnose, treat, cure, or prescribe for any physical or mental health condition, and does not act in the capacity of a licensed medical practitioner, registered clinical psychologist, or psychiatrist within this engagement.

6.3. That the CLIENT is advised to continue with, and must not discontinue, alter, or reduce any prescribed medication, therapy, or medical treatment on the basis of anything shared within our programmes. Any such decision must be taken solely in consultation with the CLIENT’S qualified healthcare provider.

6.4. That the CLIENT confirms that they are of sound mind, are voluntarily choosing to participate, and are not currently in acute psychiatric crisis. The CLIENT agrees to disclose, at the time of enrolment, any significant physical or mental health condition, ongoing treatment, pregnancy, or history of trauma that may be relevant to their participation.

6.5. Emotional and somatic release: That the CLIENT understands that inner work, breath practices, energy healing, and nervous system work can surface strong emotions, memories, physical sensations, or temporary discomfort. This is a recognised part of the process and is not a defect in the service, nor a ground for refund.

6.6. That we reserve the right, at our sole discretion and in the interest of the CLIENT’S wellbeing, to decline enrolment, pause participation, or refer a CLIENT to an appropriate licensed professional. Where we decline enrolment before commencement for this reason, the fee paid shall be refunded in full.

6.7. That the CLIENT assumes full responsibility for their own physical, emotional, mental, and energetic wellbeing, and for all decisions and actions taken during and after the programme. To the fullest extent permitted by law, we disclaim liability for any outcome arising from the CLIENT’S application or non-application of the teachings.

6.8. That if the CLIENT is experiencing thoughts of self-harm or is in crisis, they must seek immediate help from a qualified mental health professional or an emergency helpline. Our programmes, community, and support channels are not crisis services and are not monitored around the clock.

7. Defamation and Reputational Harm

The Client agrees not to engage in any act, directly or indirectly, that may maliciously harm the reputation, goodwill, or public perception of Rise Your Light, Anchal Jain Bajaj, its team members, affiliates, faculty, services, or its offerings, including but not limited to posting or encouraging knowingly false, misleading, or malicious statements, reviews, or content on any public or private platform (including social media, forums, blogs, WhatsApp groups, or review sites). Any such act of knowingly false statement, malicious slander, or coordinated attempt to damage the credibility of Rise Your Light — whether individually or in collusion with others — shall be considered a material breach of this Agreement. In such cases, Rise Your Light reserves the right to terminate access and pursue appropriate legal action, including claims for damages, injunctions, and other remedies available under applicable law, including but not limited to provisions under the Bharatiya Nyaya Sanhita, 2023 and the Information Technology Act, 2000.

The Client further agrees that they shall not incite, encourage, or be part of any group or community whose objective or consequence is to defame, harass, or undermine Rise Your Light or its stakeholders in any form.

For the avoidance of doubt, nothing in this clause restricts the Client’s right to share a genuine, good faith account of their own personal experience, to raise a legitimate grievance through the process set out in Clause 25, or to approach any competent authority or consumer forum.

8. Public Forums, Community and User-Generated Content

8.1. That Rise Your Light may host message boards, community groups, chat spaces, live comment sections, and other forums on its portal. These forums are intended to serve as safe and supportive spaces for shared growth among enrolled Clients.

8.2. That any user who fails to comply with the terms and conditions of this Agreement or the community guidelines may be removed from, and denied future access to, these forums at the sole discretion of Rise Your Light. Rise Your Light and its designated moderators reserve the right to remove, edit, or modify any user-generated content at any time and for any reason.

8.3. Confidentiality of the space: That whatever is shared by another Client within the community, a live call, or a hot seat session is shared in confidence. The Client agrees never to disclose, screenshot, forward, discuss, or publish another Client’s personal story, name, or shared material outside the space. Breach of this sub-clause shall be treated as a material breach of this Agreement.

8.4. That content posted in these public forums may be submitted by Rise Your Light team members or other Clients. Rise Your Light expressly disclaims any responsibility or endorsement of the content posted by third parties and makes no representations regarding the accuracy, reliability, or validity of any opinions, advice, information, or statements made within these forums, unless posted by an authorised representative of Rise Your Light.

8.5. That we are not responsible for any errors or omissions in such content, or for any hyperlinks embedded in user messages. Under no circumstances shall Rise Your Light, its affiliates, suppliers, or agents be held liable for any loss or damage arising from reliance on information obtained through these public forums.

8.6. That all opinions expressed within these forums are solely those of the individual participants and do not reflect the views or opinions of Rise Your Light or any of its affiliates.

8.7. That Rise Your Light is under no obligation to monitor any content or postings on message boards, community groups, or other public forums available on the Sites. However, the CLIENT acknowledges and agrees that Rise Your Light retains the absolute right, at its sole discretion, to monitor, review, and moderate such content.

9. Affiliate and Third-Party Link Disclosure

9.1. That some of the links provided on our website, within our programmes, or through our communications may be affiliate links. This means that if you click on such a link and make a purchase through the third-party website, we may derive a minimal financial gain — at no additional cost to you.

9.2. That we only promote products, practitioners, tools, or services that we believe may add value to our Clients. However, we do not control or influence the content, policies, or practices of any third-party websites. Your interactions with these third parties, including purchases or use of their services, are solely between you and the respective provider.

9.3. That the Client acknowledges that the decision to purchase or engage any such third-party product, practitioner, or service is entirely theirs, and the Client is encouraged to perform their own due diligence.

9.4. That our affiliate relationships do not influence the integrity or objectivity of our content and any compensation received will not affect the price you pay.

9.5. That we shall not be liable for any loss, damage, claims, or disputes arising out of your interaction with such third-party services, including but not limited to issues related to payment, performance, or quality.

9.6. That the information, products, and services offered on or through the site and by Rise Your Light and any third-party sites are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

10. Client Obligations and Other Disclaimers

In furtherance of the execution of the processes set forth and to fulfil the objectives of this Agreement, the Client agrees to undertake the following:

10.1. The Client shall make advance payment for the programmes listed on the Rise Your Light platform in order to gain unrestricted access to the curated materials and sessions.

10.2. The Client agrees to adhere to and comply with all current and future policies, terms of service, and guidelines issued by Rise Your Light.

10.3. The Client shall act in good faith and shall not transfer, share, resell, or otherwise grant access to any third party to the materials or services provided under this Agreement, except as expressly permitted by the terms herein or with the prior written consent of Rise Your Light. The Client shall bear full responsibility and liability for any use of their account credentials by any third party.

10.4. The Client shall not copy, reproduce, imitate, adapt, translate, teach, modify, or distribute any content, framework, workbook, recording, manual, or material provided by Rise Your Light, whether in part or whole, in any form or by any means, without prior written authorization. This includes teaching, coaching, or delivering the MEPSEI Method™ or the MEPSEI Alignment Code™ to others.

10.5. The Client shall attend live sessions punctually, keep the camera on where reasonably requested for the safety of the group, and maintain a respectful presence at all times.

10.6. The Client shall be honest in the sharing of relevant health, emotional, and personal information necessary for safe participation.

10.7. The Client shall not object to or restrict Rise Your Light from referencing the Client’s transformation for the purposes of publicity, marketing, or promotional activities, subject to the consent framework in Clause 22.

10.8. Any deviation will entitle unilateral termination of this agreement and thus taking away any claims of refund to the Client.

11. Termination

This Agreement may be terminated at any time as follows:

11.1. Termination for Unprofessional or Disrespectful Conduct: Act respectfully at all times during the programme. This includes avoiding material theft, proprietary infringement, profanity, abusive or discriminatory language, harassment of the Facilitator, team, or fellow Clients, indecorous behaviour in live sessions, or any other actions considered unprofessional or unsafe for the group. If such behaviour occurs, the contract may be terminated, and the amount paid forfeited. Disruptive behaviour affecting the programme, session, or community may result in immediate termination of enrolment without warning or refund.

11.2. If you are not cooperating with the process: Rise Your Light holds all the right that if you are not cooperating and not implementing the process as guided, and not following the necessary system and practices, Rise Your Light may pause your sessions and may not allow you to attend without any further explanation. Rise Your Light may also terminate your membership due to such non-cooperative activity with zero refund or compensation.

11.3. Termination for Breach of Confidentiality or Intellectual Property: Any breach of Clause 4.7, 4.13, 8.3, 10.4, 16, or 17 shall entitle Rise Your Light to terminate access with immediate effect and without refund, in addition to all other legal remedies available.

11.4. Termination by the Client: The Client may discontinue participation at any time by written notice. Discontinuation does not, by itself, create any entitlement to a refund except as expressly provided in Clause 13.

12. Effects of Termination

After receipt of notice of termination and except as otherwise directed by Rise Your Light:

12.1. All contractual relationships between Rise Your Light and the Client will cease to exist;

12.2. Rise Your Light will reserve its right to exercise any legal remedy available to it in case of any damage effected due to the Client’s action;

12.3. If a part of the contract is terminated, then both Rise Your Light and the Client will strive to continue complying with the terms of the contract that are not terminated;

12.4. If not otherwise provided, Rise Your Light has all the authority to restrict access to the material offered to the Client to any extent in case of termination;

12.5. Upon termination, the Client undertakes to cease all use of, and to delete or return, all the material offered by Rise Your Light in their possession, and further declares to keep on complying with the terms agreed upon on signing of the present agreement.

Note: On termination of the contract, all terms and clauses that have been specifically declared to be perpetually surviving will subsist and will bind the parties regardless of the termination of this present agreement.

13. Refund

Rise Your Light does not warranty or guarantee any specific level of transformation, healing, emotional outcome, relationship outcome, career progression, business growth, income, or financial result. Results depend entirely on the Client’s own participation, honesty, consistency, willingness, life circumstances, and application of the work. Examples of results obtained from other Clients of Rise Your Light may be used as a marketing tool and shown to the Client for demonstrative purposes only and should not be construed by the Client as indicating any promised results or level of results. Our work is delivered through access, time, energy, and proprietary intellectual property, all of which are committed to the Client the moment they enrol, and seats in every batch are limited. For these reasons, our refund window is deliberately narrow and clearly defined below.

13.1. Cooling-Off Window: A Client may request a full refund within seven (7) calendar days from the date of enrolment, PROVIDED THAT the Client has not accessed more than 20% of the recorded content, has not attended more than ONE live session, and has not received any attunement. Refund requests made after this 7-day period, or after the stated access threshold has been crossed, will not be accepted under any circumstances. By enrolling in any programme, course, or subscription, you acknowledge and agree to this no-refund policy beyond the specified period.

13.2. Recorded and Digital Content: Once portal access has been issued and content has been unlocked or downloaded, the digital content is deemed delivered and consumed. No refund shall be issued for recorded modules, workbooks, manuals, meditations, or downloadable resources beyond the cooling-off window in Clause 13.1.

13.3. Live Programmes: For programmes with a live component, no refund shall be issued once the live phase has commenced, irrespective of the Client’s attendance.

13.4. Booking or Registration Amount: Any seat booking, registration, or token amount is strictly non-refundable and non-transferable, and shall be forfeited if the balance payment is not completed within the stipulated period. If you have registered for a specific batch but are unable to complete the payment, your registration will be terminated, and no refund will be issued.

13.5. Withdrawal Before Commencement: If you quit the batch after 7 days of registration/enrolling and before the programme starts, there will be no refund. At our sole discretion, we may offer a one-time credit towards a future batch, valid for six (6) months.

13.6. Reiki Attunements and Energy Transmissions: Once an attunement, initiation, or energy transmission has been conducted — whether in person or at a distance — it cannot be reversed or withdrawn. All fees for attunement-based courses become strictly non-refundable from the moment the first attunement is administered.

13.7. One-to-One Sessions: Individual sessions are non-refundable once booked. A session may be rescheduled once, provided at least 24 hours’ written notice is given. A session missed without notice, or cancelled with less than 24 hours’ notice, shall be treated as delivered and the fee forfeited.

13.8. Memberships and Subscriptions: Monthly memberships (including the MEPSEI Inner Circle) may be cancelled at any time and will remain active until the end of the current billing cycle. No refund or pro-rata credit shall be issued for the current or any past billing cycle. It is the Client’s responsibility to cancel before the next renewal date.

13.9. Masterclasses, Workshops and Events: Paid one-time events are non-refundable. Where Rise Your Light cancels an event outright and no replacement date or replay is offered, the fee shall be refunded in full.

13.10. Bundles and Combined Offers: Where a programme has been purchased as part of a bundle, festive offer, early bird price, or promotional package, the bundle is treated as a single indivisible purchase. No partial refund shall be issued for an unused component of a bundle.

13.11. Bonuses and Gifts: The value of any bonus, gift, complimentary session, or physical item received shall be deducted at its stated retail value from any refund that is otherwise payable, unless the item is returned unused and in its original condition.

13.12. Situations That Do Not Qualify for a Refund: change of mind; lack of time or personal bandwidth; the Client’s own non-participation; dissatisfaction with the pace, format, platform, or teaching style; expectations not aligned with the published description; personal, family, financial, medical, or professional circumstances arising after enrolment; the Client’s own technical or internet limitations; loss of access due to breach of these terms; or the absence of a desired result.

13.13. Conditional Eligibility: Refunds will only be issued if you strictly comply with all instructions and directions provided by Rise Your Light from time to time, and if you complete all assigned practices, reflections, and assignments within the specified timeframes. Additionally, eligibility for a refund is subject to compliance with Clauses 4, 5, 8, and 10 of this agreement.

13.14. Non-Implementation: If you do not follow the execution instructions as taught by the Facilitator, delay the execution beyond 30 days from the day of learning it, do not complete assignments as required, or unilaterally alter the process and execution strategy, this shall be equal to no refund and the claim shall be considered void.

13.15. Pause and Reactivation: In the event of an unavoidable situation where a Client needs to pause the programme, a written application must be submitted within the validity of the programme. To reactivate the programme (for the balance months), a minimal reactivation fee of ₹[INSERT, e.g. 2,500]/- will be applicable. Failure to submit the application within the specified period may result in the programme being considered forfeited.

13.16. Termination for Cause: If we suspend or terminate your access due to violation of terms and conditions like sharing programme material, unauthorised recording, misuse, abusive conduct, or breach of community confidentiality, you will not be entitled to any refund or compensation.

13.17. Refund Request Process: All refund requests must be submitted in writing to support@riseyourlight.com from the Client’s registered email address, along with the full name, programme name, date of enrolment, transaction ID, payment proof, and a specific reason. Requests made via WhatsApp, direct message, phone call, or any other channel shall not be accepted for consideration.

13.18. Processing Timeline: Eligible refund requests will be reviewed within seven (7) working days of receipt of a complete request. Approved refunds will be processed to the original payment method within a further seven (7) to ten (10) working days. Actual credit timelines depend on the payment gateway and the Client’s bank and are outside our control.

13.19. Deductions: Where a refund is approved, the following shall be deducted — (a) payment gateway and transaction charges actually incurred; (b) any GST or statutory tax already deposited with the authorities, where not recoverable; (c) the retail value of any bonus or physical item not returned; and (d) an administrative processing fee of [INSERT %, e.g. 5%] of the amount paid, where applicable.

13.20. Discretionary Consideration: Rise Your Light makes this decision in each case individually and at its own discretion, in good faith. Where discretion is exercised in a Client’s favour, it shall not constitute a precedent or a waiver of these terms. In such a case, the Client is obliged to provide all the information based on the payment documents requested by Rise Your Light.

13.21. Fee Revision: We reserve the right to revise our programme fees, subscription charges, and payment terms at any time at our sole discretion. However, any such revisions shall not affect payments that have already been made prior to the effective date of the changes, and shall not entitle any existing Client to a refund of the difference.

14. Physical Products — Sacred by RYL

The following applies in addition to the above where the Client purchases crystals, energy tools, or other physical items.

14.1. Natural Variation: Crystals and natural stones are formed in the earth. Variation in colour, size, shape, weight, inclusion, banding, and natural surface marks is inherent and is not a defect. Product images are indicative only.

14.2. Energetic and Hygiene Grounds: Crystals and energy tools are cleansed, charged, and energetically programmed for the individual recipient. For reasons of hygiene and energetic integrity, we do not accept returns or exchanges on delivered items on grounds of change of mind or aesthetic preference.

14.3. Damage in Transit or Wrong Item: If an item arrives damaged, broken, or is not the item ordered, the Client must notify us within forty-eight (48) hours of delivery at support@riseyourlight.com, with clear photographs of the item and the outer packaging, and an unedited unboxing video. Upon verification, we shall arrange a replacement or, where a replacement is unavailable, a refund.

14.4. No claim for damage, shortage, or incorrect item shall be entertained after the 48-hour window, or where an unedited unboxing video is not provided.

14.5. Shipping and Delivery: Delivery timelines shared are estimates only. We are not liable for delays caused by the courier partner, customs, weather, strikes, or force majeure. Risk in the goods passes to the Client upon delivery to the shipping address provided.

14.6. Incorrect Address or Failed Delivery: Where a shipment is returned to us due to an incorrect address, an unavailable recipient, or refusal to accept delivery, re-shipping charges shall be borne by the Client. No refund shall be issued in such cases.

14.7. International Shipping: Customs duties, import taxes, and clearance charges are the sole responsibility of the Client. A parcel abandoned, seized, or returned by customs shall not be eligible for a refund.

14.8. Crystals and energy tools are sold as spiritual and wellness items. No therapeutic, curative, or medical claim is made or implied, and Clause 6 applies in full.

15. Chargebacks and Payment Disputes

15.1. The Client agrees to raise any concern regarding a payment directly with Rise Your Light at support@riseyourlight.com before initiating a chargeback, dispute, or reversal with their bank, card issuer, or payment gateway.

15.2. Initiating a chargeback in respect of services that have been delivered, or in circumstances where no refund is payable under Clause 13, shall be treated as a material breach of this Agreement and, where applicable, as an attempt at wrongful gain.

15.3. Upon receiving notice of a chargeback, Rise Your Light reserves the right to immediately suspend all access to the portal, community, sessions, and recordings pending resolution, and to contest the chargeback with full documentary evidence of delivery.

15.4. Where a chargeback is successfully contested, or where a chargeback is found to have been raised in bad faith, Rise Your Light reserves the right to recover from the Client all resulting costs, gateway penalties, administrative expenses, and legal fees, and to permanently bar the Client from all present and future offerings.

15.5. Fraudulent, unauthorized, or disputed transactions will be reported to the relevant payment provider and, where warranted, to the appropriate authorities.

16. Confidential Information

16.1. “Confidential Information” Defined: During the term of this Agreement, Rise Your Light will be disclosing a well-curated, intensively developed body of valuable, confidential, and proprietary information required for achieving the object of the programme applied for by the Client. This information will vary from Client to Client depending on his/her needs and choice of programme. Unless specifically excluded in this Agreement, Rise Your Light “Confidential Information” shall mean any such information provided to the enrolled individual (Client) or to which the enrolled individual has or is given access, in whatever form, verbal, written, electronic, audio, or video graphic, including but not limited to the MEPSEI Method™ and MEPSEI Alignment Code™ frameworks, Workbooks, Worksheets, Slides, Manuals, Scripts, Recordings of live sessions and hot seats, Guided Meditations, Attunement Protocols, Practice Sequences, Assessment Tools, Community Discussions, Templates, and any email or written support, whether or not identified as Rise Your Light “Confidential Information”, in whatever media electronic or otherwise, created or published by Rise Your Light.

16.2. Non-Disclosure: No Client will, without prior written consent of Rise Your Light, remove from Rise Your Light’s online premises or disclose Rise Your Light “Confidential Information” to any third party other than for personal reference or reviewing purposes, or otherwise jeopardize the confidential nature of the Rise Your Light “Confidential Information”, and the Client will not use such Rise Your Light “Confidential Information” other than for their own personal development under this Agreement. The Client agrees that all Rise Your Light “Confidential Information” will be held in the strictest confidence and that such Rise Your Light “Confidential Information” will not be copied, reproduced, adapted, or altered, either in whole or in part, by any method whatsoever unless agreed upon in writing by Rise Your Light. The Client, if a firm, company, partnership, or any non-individual entity, shall direct and cause its employees, officers, and directors to whom the Rise Your Light “Confidential Information” is disclosed to be informed of and agree to be bound by the restrictions upon disclosure and use of Rise Your Light “Confidential Information” as contained in this Agreement.

16.3. Client Confidentiality: Similarly, Rise Your Light acknowledges that the Client will share deeply personal information in the course of this work. Rise Your Light undertakes to hold all such information in the strictest confidence, and shall not disclose, duplicate, or misuse such information during or after the term of this Agreement, except (a) as required to perform its obligations under this Agreement, (b) where the Client has given express written consent, (c) where disclosure is necessary to prevent imminent risk of serious harm to the Client or another person, or (d) as otherwise required by law.

16.4. Required Disclosure: We reserve the right to disclose any information as may be required by law, regulation, legal process, or governmental request. This includes, but is not limited to, disclosure for the purposes of compliance with applicable laws, enforcement of our rights, protection of our legal interests, responding to claims, or safeguarding the rights, property, or safety of our Clients or the public. Such disclosures will be made in good faith and only when reasonably necessary.

16.5. Injunctive Relief: The Client acknowledges that breach of this section or disclosure of other information that, at law or in good conscience or equity, ought to remain confidential will give rise to irreparable injury to Rise Your Light and cannot be adequately compensated in damages. Accordingly, Rise Your Light may seek and obtain injunctive relief against the breach or threatened breach of the foregoing undertakings, in addition to any other legal remedies that may be available.

16.6. Return of “Confidential Information”: Upon the earlier request of the disclosing party, or the expiration or termination of this Agreement, the recipient party will return all “Confidential Information”, in whatever form or media, retaining no copies of the same in any form whatsoever, or destroy such “Confidential Information” and certify in writing to the disclosing party that such destruction has been effected. The recipient party’s obligations hereunder shall survive the return or destruction of such “Confidential Information” or termination of this Agreement or completion of the services.

Note: The present clause survives the expiration or termination of the present agreement. The Client undertakes strict compliance with the present clause, irrespective of the expiration or termination of the present agreement.

17. Title, Proprietary Rights, Services for Hire

All services performed hereunder, including but not limited to the MEPSEI Method™, the MEPSEI Alignment Code™, the six-layer framework, Workbooks, Worksheets, Slides, Manuals, Recorded Modules, Session Recordings, Guided Meditations, Attunement Protocols, Assessment Tools, Templates, Scripts, Community Resources, methodologies, programmes, ideas, concepts, and all other documentation developed for or relating to Rise Your Light or the programme, and all documents, data, and other information of any kind including information incorporating, based upon, or derived from the foregoing, shall be and shall remain the property of Rise Your Light and may not be used by the Client or its employees for any other purpose except for the personal benefit of the Client. The Client shall not sell, transfer, publish, disclose, rent, lease, loan, license, teach, train from, or otherwise make available to others any part of the programme material or copies thereof, and the Client shall treat the same as “Confidential Information”.

Notes made by the Client for their own personal use are permitted. Adaptation of our frameworks into the Client’s own coaching, healing, training, or commercial offering is not permitted.

All applicable rights to patents, copyrights, trademarks, trade names, trade secrets, and all other Intellectual Property Rights in and to the Service Product are, shall vest, and shall remain in Rise Your Light, and neither any Client nor its employees, if a non-individual client, shall have any interest in the Service Product.

Where the Client completes a certification permitting them to practise a modality, the scope of that permission shall be governed exclusively by Clause 18 and shall not extend to the MEPSEI Method™ or the MEPSEI Alignment Code™ unless separately and expressly licensed in writing.

18. Certification, Attunement and Practitioner Rights

18.1. Certification is issued only upon satisfactory completion of all prescribed sessions, practices, case studies, and assessments within the stated timeframe, and upon full payment of all dues.

18.2. Non-completion of the prescribed requirements shall not entitle the Client to certification, nor to any refund of fees paid.

18.3. A certificate, once issued, is personal to the Client and is non-transferable. Certification does not confer any employment, franchise, partnership, or agency relationship with Rise Your Light.

18.4. Practitioner Scope: Where certification permits the Client to practise a modality independently, such practice must be conducted under the Client’s own name and branding. The Client shall not use the name, logo, brand marks, course names, or proprietary framework names of Rise Your Light or Anchal Jain Bajaj to promote their own services without prior written licence.

18.5. The Client shall not teach, train, attune, or certify others in any modality unless they hold the applicable teacher or master level certification expressly permitting it.

18.6. Duplicate certificates may be issued on written request against a nominal administrative fee of ₹ 5000/-.

18.7. Rise Your Light reserves the right to withdraw certification and to publicly disassociate from any certified practitioner who is found to have engaged in unethical conduct, misrepresentation of credentials, or conduct causing harm to the public.

19. Indemnification

19.1. Losses Defined: For purposes of this agreement, “Losses” means all claims, actions, losses, liabilities, damages, and costs (including taxes) and all related costs and expenses (including reasonable attorney’s fees and disbursements and costs of investigation, litigation, and settlement).

19.2. Indemnification and Defense: The Client undertakes to indemnify, defend, and hold Rise Your Light, Anchal Jain Bajaj, and their respective officers, directors, team members, faculty, agents, successors, and assigns (all Rise Your Light Indemnitees) harmless from and against all Losses arising out of or relating to: (a) any act or an attempt to act that constitutes piracy, unauthorised reproduction, unauthorised teaching, or unauthorised distribution of the material provided by Rise Your Light, which is covered under Rise Your Light “Confidential Information”, that might have an adverse effect on the business, credibility, or goodwill of Rise Your Light, and where the same is calculable in terms of money, the Client will be liable to indemnify Rise Your Light against any such damage without prejudice to other legal remedies available; (b) any act or attempt to act that even remotely has the effect of breach of the terms of the present agreement that directly or indirectly causes any damage to Rise Your Light and is calculable in terms of money; and (c) any claim brought by a third party arising out of the Client’s own practice, advice, or conduct following participation in our programmes.

20. Limitation of Liability

20.1. In no event will Rise Your Light be liable for consequential, incidental, indirect, punitive, exemplary, or special damages, however caused and based on any theory of liability arising out of or relating to this Agreement, except in the case of gross negligence or wilful misconduct.

20.2. Rise Your Light’s aggregate liability hereunder shall not exceed the amount actually paid by the Client for the specific programme or product giving rise to the claim.

20.3. Rise Your Light shall not be liable for any decision the Client takes, or refrains from taking, in relation to their health, relationships, family, career, business, or finances, on the basis of participation in our programmes.

21. After Sales Services

21.1. Rise Your Light will not provide any access to the learning portal, recordings, community, or support after the expiry of the programme. If you want the recordings, live sessions, support, and community, you can renew the programme via email.

21.2. The Client is responsible for completing their learning within the validity period. Non-consumption of content within the validity period shall not entitle the Client to an extension or refund.

21.3. Rise Your Light reserves the right to stop after-sale services due to different factors, including the availability of resources and personnel, termination of the present agreement, or any other circumstantial reason that might preclude Rise Your Light from continuing with the after-sales services or providing the affiliated services expeditiously.

21.4. Rise Your Light may, at its discretion and without obligation, retire or replace a programme. Existing Clients within their validity period shall be given access to the successor programme or an equivalent alternative.

22. Publicity and Exhibition of Results

22.1. On entering into the present agreement, the Client acknowledges that Rise Your Light may publicize and exhibit the resultant transformation of Clients after pursuing the programmes offered by Rise Your Light.

22.2. Anonymised sharing: Rise Your Light may reference a Client’s journey in an anonymised or de-identified form — without name, photograph, handle, or identifying detail — without further consent.

22.3. Identified sharing: Rise Your Light shall obtain the Client’s prior written consent (including consent via email or a signed release) before using the Client’s name, photograph, video, voice, designation, or social media handle in any promotional material.

22.4. Where a Client has provided a written testimonial, review, or recorded feedback voluntarily, the Client grants Rise Your Light a perpetual, worldwide, royalty-free right to reproduce it across its marketing channels, subject to the Client’s right to withdraw consent prospectively by written notice.

22.5. Withdrawal of consent shall apply to future use only, and Rise Your Light shall not be obliged to recall material already printed, published, distributed, or embedded in previously published content.

22.6. Other than as contemplated above or otherwise in this Agreement, Rise Your Light will not use any trademarks, copyrights, service marks, logos, Confidential Information, or other proprietary materials of the Client without the consent of the Client.

23. Transfer/ Assignment of Accessing Rights

23.1. It is unequivocally made clear that under no circumstance will any Client be allowed to transfer his/her/its accessing rights, seat, credentials, or subscription to materials offered by Rise Your Light. Any discernible act of transfer will lead to a breach of this present agreement and thus will entitle Rise Your Light to forfeit the amount paid by the Client and terminate access.

23.2. Any downloading, screen recording, re-uploading, or further assignment of any material that may or may not comprise Rise Your Light “Confidential Information” or Rise Your Light Service Product is prohibited, and the Client should refrain from downloading and assigning the proprietary material provided by Rise Your Light.

23.3. In case the Client is a non-individual institution and requires extended access for its employees, agents, and affiliates, the Client is required to make a formal written request to Rise Your Light. Rise Your Light reserves complete discretion to repudiate the request. If the request is acceded to, the Client pledges complete responsibility for maintaining the confidential nature of the Service Product being accessed by its employees, agents, or affiliates.

23.4. Further, the Client undertakes complete accountability in the event of a breach of any term of the present agreement attributable to any employee, agent, or affiliate for which the foregoing access has been sought. Any such breach will be deemed to be committed by the Client, and the Client is under strict liability to indemnify Rise Your Light under Clause 19 of the present agreement.

24. Data Protection and Privacy

24.1. We collect and process personal data in accordance with our Privacy Policy and applicable law, including the Digital Personal Data Protection Act, 2023.

24.2. Personal, health, and emotional information shared by the Client is treated as sensitive and is stored securely, accessed on a need-to-know basis, and retained only for as long as is necessary for the purposes stated or as required by law.

24.3. Session recordings are governed by Clause 4.14 of this Agreement.

24.4. The Client has the right to access, correct, or request erasure of their personal data by writing to support@riseyourlight.com, subject to our legal and record-keeping obligations.

24.5. Rise Your Light does not sell Client data to any third party.

25. Grievance Redressal

25.1. Rise Your Light is committed to resolving concerns fairly and promptly. Any grievance regarding services, payments, refunds, conduct, or data should first be raised in writing with our Grievance Officer.

25.2. Grievance Officer: Anchal Jain Bajaj. Email: support@riseyourlight.com.

25.3. Complaints will be acknowledged within forty-eight (48) working hours and resolved within fourteen (14) working days of receipt of a complete complaint, excluding any period during which additional information is awaited from the Client.

25.4. A complaint must contain the Client’s full name, registered email, contact number, programme name, transaction details, a factual description of the issue with dates, the specific clauses believed to have been breached, and copies of supporting documents. Claims sent in any other way are not accepted for consideration by Rise Your Light.

25.5. Rise Your Light reserves the right not to consider claims containing profanity, insults to Rise Your Light and/or its team members, or disrespectful statements, as well as claims deprived of a reasoned description of the violated rights.

25.6. Nothing in this clause restricts the Client’s statutory rights under the Consumer Protection Act, 2019.

26. Severability

If any provision of this Agreement shall be held to be illegal, invalid, or unenforceable, such provision shall be fully severable, and this Agreement shall be construed and enforced as if such illegal, invalid, or unenforceable provision had never comprised a part of this Agreement. The remaining provisions of this Agreement shall remain in full force and effect.

27. Procedure for Handling Disputes / Governing Law

27.1. All disputes and disagreements arising during the execution of this agreement shall be resolved by the Parties through good faith discussion, and failing that, through Arbitration. In case of failure to reach an agreement, the Client is entitled to send a written claim (statement) to Rise Your Light. The claim must be sent within thirty (30) days from the date of occurrence of the event which was the basis for its submission.

27.2. The claim must simultaneously meet the following requirements: contain personal data of the Client, in particular, full name, contact details, email, and number; and describe the conditions of the controversial situation with an indication of its date and time of occurrence.

27.3. The claim must include detailed references to all material circumstances of the case on which the Client’s demands are based. It should provide a point-by-point outline of the alleged violations, clearly indicating the specific clauses of this Agreement and/or its annexes that the Client believes have been breached by Rise Your Light. The claim should also include a list of all supporting documents and other evidence relied upon by the Client, if any.

27.4. Claims may be directed by sending an e-mail to the registered ID: support@riseyourlight.com. Claims sent in any other way are not accepted for consideration.

27.5. Based on the results of the consideration of the claim, Rise Your Light has the right to request, and the Client undertakes to provide, additional information and/or documents necessary for the consideration of the dispute.

27.6. The term for consideration of the Client’s claim is 14 working days from the date of receipt of the claim by Rise Your Light, excluding the days of the Client submitting additional information (documents) requested by Rise Your Light.

27.7. In the event of any dispute, controversy, or claim arising out of or relating to this Agreement or any subsequent amendments, including without limitation the breach, termination, validity, or invalidity thereof, each of the parties will make striving efforts to resolve such dispute or to negotiate for a resolution.

27.8. All disputes, controversies, or claims between the Parties arising out of or relating to this agreement (including but not limited to disputes as to the validity, interpretation, performance, breach, or damages upon termination) which are not settled pursuant to the procedure set forth above, will be settled by final and binding arbitration in accordance with the following.

27.9. Except as specified herein or otherwise agreed to in writing, the arbitration will be conducted in accordance with the Indian Arbitration and Conciliation Act, 1996 (as amended up to date), by a Sole Arbitrator appointed by mutual consent of the parties. It is clarified that before invoking the present clause for the initiation of arbitration proceedings, a 15-day notice of dispute is to be tendered by the affected/aggrieved party. The seat and venue of arbitration shall be [INSERT CITY], India, and the language of arbitration shall be English. The arbitration may be conducted virtually.

27.10. The Sole Arbitrator is authorized to tender awards of monetary damages and injunctive relief or both. The Sole Arbitrator may, at their discretion, order one party to reimburse the other party for all or any part of (i) the expenses of the arbitration paid by the other party, or (ii) the attorney’s fees and other miscellaneous costs reasonably incurred by the other party in connection with the arbitration.

27.11. Prior to the start of any arbitration, each party will make in advance half payment towards the estimated expenditure which may be incurred for conducting the arbitration proceedings. All the costs of arbitration proceedings will be borne equally by Rise Your Light and the Client, subject to the arbitrator’s final award. The arbitral award should be in writing, setting forth the legal and factual basis for the award, and shall be final and binding upon the parties, subject to the Indian Arbitration and Conciliation Act, 1996. Notwithstanding anything to the contrary in this agreement, the Sole Arbitrator shall be bound by the express terms of this Agreement and shall not change or modify any term of this Agreement clearly expressed therein.

27.12. It is expressly understood and agreed that the pendency of a dispute hereunder shall at no time and in no respect constitute a basis for any modification, limitation, or suspension of Rise Your Light’s and the Client’s obligation to fully perform in accordance with the terms of this Agreement.

27.13. Anchal Jain Bajaj, trading as Rise Your Light, has the following registration details: Udyam/CIN Number [INSERT], GST Number [INSERT], registered at [INSERT REGISTERED ADDRESS]. Notwithstanding the Client’s place of residence, business, or registration, the Parties agree that any disputes, controversies, or claims arising out of or in connection with this Agreement, including its interpretation, performance, breach, or termination, shall be subject to the exclusive jurisdiction of the courts at [INSERT CITY], to the exclusion of all other courts.

27.14. This agreement is to be construed and enforced under the laws of India. The parties consent to the jurisdiction of [INSERT CITY], and agree that the venue of any legal action shall be [INSERT CITY], India.

27.15. This Agreement contains the final and complete agreement of the parties, and it supersedes any other representations or agreements. This agreement may not be modified, and none of its provisions may be waived, unless the modification or waiver is in writing and signed by the parties to be bound.

27.16. Nothing in this clause limits the Client’s right to approach a consumer forum or other statutory authority where such right cannot lawfully be excluded.

28. Survival

All clauses and terms which by their nature should survive the expiration and termination of the present agreement shall continue in full force and effect subsequent to and notwithstanding any expiration or termination of this agreement by Rise Your Light or the Client. Expiration or Termination will not limit any of Rise Your Light’s other rights or remedies at law or in equity.

29. Non-Disclosure & Non-Compete

29.1. The Client hereby agrees that he/she/it shall hold in confidence and hereby agrees that he/she/it shall not use, commercialize, or disclose except under the terms of the present agreement, any Rise Your Light “Confidential Information” to any person or entity, except as Rise Your Light may approve in writing.

29.2. The Client undertakes to use at least the same degree of care in safeguarding Rise Your Light “Confidential Information” as he/she/it uses or would use in safeguarding his/her/its own Confidential Information, and shall take all steps necessary to protect the Rise Your Light “Confidential Information” from unauthorized or inadvertent disclosure.

29.3. The Client undertakes to maintain the strict and utmost confidentiality of the Rise Your Light “Confidential Information” regardless of the subsistence and survival of any contractual relationship between the parties. The Client will be obligated to comply with the terms of the present agreement beyond the existence of the present contract.

29.4. Non-Compete: The Client, inclusive of his/her/its direct beneficiaries in business, interest, and title, hereby agrees that they shall not, during the term of the agreement and for a period of [INSERT, e.g. Six (6)] months following the expiration or termination of this contract, directly or indirectly reproduce, adapt, rebrand, teach, licence, or commercially deliver the MEPSEI Method™, the MEPSEI Alignment Code™, or any substantially similar derivative of Rise Your Light’s proprietary frameworks, curriculum sequence, or materials, whether independently or in association with any third party, notwithstanding the cause or reason for termination. For clarity, this restriction is limited to Rise Your Light’s proprietary intellectual property and does not restrain the Client from practising their own pre-existing profession, or from practising any modality for which they hold an independent qualification.

29.5. The Client acknowledges that breach of this agreement or disclosure of Rise Your Light “Confidential Information” which, at law or in good conscience or equity, ought to remain confidential, will give rise to irreparable injury to Rise Your Light, and even if the same can be adequately compensated in damages, Rise Your Light has all the right and authority to obtain injunctive relief against the Client as per Clause 16.5 of the present agreement.

29.6. Rise Your Light has the right to amend the provisions of this Policy. The Client guarantees that he/she will follow the updates of the Policy, which is always freely available on Rise Your Light’s website. With regard to any other issues and/or obligations that are not covered by this agreement, Rise Your Light acts at its discretion, guided by good faith and by business practices and customs in the field of services of this nature. The Client is responsible for reviewing all changes to this Agreement and its annexes, as well as changes on the Rise Your Light website available to the Client.

30. Miscellaneous

30.1. Entire Agreement: This agreement constitutes the entire agreement between the parties and supersedes any or all prior agreements, understanding, negotiation, warranty, or representation between the parties in connection with the subject matter of this Agreement.

30.2. Waiver: The failure of either party to promptly enforce or seek remedy for the breach of any provision of this agreement shall not constitute a waiver of such provision or any part thereof. No term or provision shall be deemed waived, and no breach hereof shall be deemed consented to, unless such waiver or consent is in writing.

30.3. Force Majeure: Except for the payment of the programme fee or any other due towards Rise Your Light, neither Party shall be liable to the other for any delay or failure to perform due to fire, flood, strike, act of God, earthquakes, war, terrorism, invasion, hacking, riot or civil unrest, a national or regional emergency, blackout, shortage of adequate power or telecommunications, global pandemic, or any other causes beyond its reasonable control including political and geo-political causes and without the fault or negligence of the delayed or non-performing party, including specifically Rise Your Light’s web hosting service provider, learning platform, or database hosting provider.

30.4. Notices: All notices under this Agreement shall be sent by email to the registered email addresses of the parties and shall be deemed received on the next working day following transmission.

30.5. Relationship of Parties: Nothing in this Agreement creates a partnership, joint venture, employment, franchise, or agency relationship between the parties.

30.6. Language: This Agreement is executed in English. Where a translated version is provided for convenience, the English version shall prevail.

31. Definitions

31.1. Time of Enrolment: The moment the Client agrees to the terms of the present agreement and makes the payment for the programme opted for by him/her/it.

31.2. Signing of the contract/agreement: The contract will be considered as signed and accepted when the agreement is made available in a clickwrap form to the Client on the website and the Client expressly clicks on the ‘I Agree’ button, or where the present agreement is manually signed by the Client, or where the Client makes payment against an offer referencing these terms.

31.3. Service Product: Any knowledge imparted in the form of a programme, course, session, attunement, membership, or event being the consideration of the present agreement, including but not limited to any study material, teaching sessions, recordings, information, modules, workbooks, or any other material that may or may not form part of Rise Your Light’s “Confidential Information” for which the Client has paid and entered into the present agreement.

31.4. Non-Individual Client: Any entity, company, proprietorship, partnership, LLP, or organisation that consists of more than one person.

31.5. Disclosing Party: The Party that discloses any confidential information in execution of the present agreement.

31.6. Recipient Party: The party that receives the confidential information in execution of the present Agreement.

31.7. Client: Any individual or entity that accepts the present agreement and is thus bound by its terms.

31.8. Perpetual terms and clauses: Any term that by its nature or explicit declaration survives the expiration or termination of the present agreement.

31.9. Rise Your Light Confidential Information: As defined in Clause 16.

31.10. MEPSEI Method™ / MEPSEI Alignment Code™: The proprietary six-layer framework — Mind, Emotion, Physical Body, Spiritual Purpose, Energy, and Identity — developed by Anchal Jain Bajaj.

DISCLAIMER: Rise Your Light and Anchal Jain Bajaj do not guarantee any specific healing, emotional, relational, professional, or financial results or performance. Our programmes are educational and complementary in nature and are not a substitute for medical, psychiatric, or psychological diagnosis or treatment. Any client examples shown are for demonstration/marketing purposes only and must not be interpreted as promised or expected outcomes.